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Terms & Conditions
Please read through the terms and conditions on our website thoroughly before enrolling. When registering as a client at Hoi; 73 Miramar Ave, Miramar, Wellington, you agree to the terms and conditions as laid out on the Hoi website www.hoi-studio.co.nz
Studio T&Cs
- All Memberships operate on a weekly or monthly autopay schedule from your credit card stored in Momence (a secure system).
- Weekly membership classes are non-transferrable and need to be used each week. This is an automated computer thing, but we are happy for you to pause your membership as needed.
- Payment will continue unless notified (see Termination Policy below).
- Memberships will continue with weekly auto-payment unless Hoi is notified of a termination request in writing (see Termination Policy below).
- It is your responsibility to ensure there are sufficient funds available to cover the auto-payment. Should a payment be declined for any reason, or if there is an outstanding unpaid visit, Hoi reserves the right to process payment at anytime to settle any debt owed. If an auto-payment is declined due to insufficient funds, the transaction will fail which requires additional administration and yields additional bank costs. Unfortunately, Stripe may charge a fee for failed transactions.
- Memberships are subject to change in price. We will make all reasonable efforts to tell you of any fee changes by way of our website, in person or via our social media platforms with a minimum of 4 weeks notice.
- Memberships are subject to change in price. We will make all reasonable efforts to tell you of any fee changes by way of our website, in person or via our social media platforms with a minimum of 4 weeks notice.
Pricing
- All Memberships operate on a weekly or monthly autopay schedule from your credit card stored in Momence (a secure system).
- Weekly membership classes are non-transferrable and need to be used each week. This is an automated computer thing, but we are happy for you to pause your membership as needed.
- Payment will continue unless notified (see Termination Policy below).
- Memberships will continue with weekly auto-payment unless Hoi is notified of a termination request in writing (see Termination Policy below).
- It is your responsibility to ensure there are sufficient funds available to cover the auto-payment. Should a payment be declined for any reason, or if there is an outstanding unpaid visit, Hoi reserves the right to process payment at anytime to settle any debt owed. If an auto-payment is declined due to insufficient funds, the transaction will fail which requires additional administration and yields additional bank costs. Unfortunately, Stripe may charge a fee for failed transactions.
- Memberships are subject to change in price. We will make all reasonable efforts to tell you of any fee changes by way of our website, in person or via our social media platforms with a minimum of 4 weeks notice.
- Memberships are subject to change in price. We will make all reasonable efforts to tell you of any fee changes by way of our website, in person or via our social media platforms with a minimum of 4 weeks notice.
Gift Cards
- All Memberships operate on a weekly or monthly autopay schedule from your credit card stored in Momence (a secure system).
- Weekly membership classes are non-transferrable and need to be used each week. This is an automated computer thing, but we are happy for you to pause your membership as needed.